Privacy Policy
At Home by 5, we take your privacy and security seriously. We collect only what’s needed to deliver a better experience, protect your information through best-practice security measures, and never share your data without consent. Our goal is simple: to earn and keep your trust.
Who we are
We are Home by 5 Pty Ltd (ABN: 38 645 079 983) our website is https://homeby5.co
What Personal Data We Collect and Why
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by Gmail. Google adheres to the EU “Privacy Shield” policy. We keep these submissions for customer service purposes only. They are never used for marketing purposes or shared with any third parties.
Analytics
We use Google Analytics to monitor and track visitor behaviour on the site. Google Analytics uses cookies to collect anonymised data about how visitors use our website, which helps us improve our site and services.
Cookies
Our site uses Google Analytics cookies, which are set for monitoring and tracking visitor behaviour on the site.
Embedded Content
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
We don’t share your data with third parties in a way as to reveal any of your personal information like email, name, etc.
Contact messages received through this website are never used for marketing purposes or shared with any third parties.
Where We Send Your Data
Contact form submissions may be checked through an automated spam detection service.
What Third Parties We Receive Data From
We enable third-party cookies and other similar technologies to collect or receive data from this Site and elsewhere for use in retargeting visitors to this Site and conversion tracking. This Privacy Statement does not address, and we are not responsible for, the privacy practices of any third parties, including those that operate websites to which this Site links. The inclusion of a link on this Site does not imply that we or our affiliates endorse the practices of the linked website.
What Automated Decision Making and/or Profiling We Do With User Data
We don’t use data for any automated decision making or profiling.
How We Protect Your Data
We protect customer data with the following site features: We are entirely using SSL/HTTPS throughout all our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorisation. Databases are sanitised (actual user personal details are removed) before deploying to a development or testing environment.
What Data Breach Procedures We Have in Place
In case of a data breach, system administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.
Your Rights Over Your Data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Industry Regulatory Disclosure Requirements
We are bound by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles.
Contact Information
If you use the contact form, the message can only be seen by our business administration team. You may contact us with any privacy-related concerns at be@homeby5.co